Privacy Policy

1. Introduction

yy4d ("we", "us", "our") is committed to protecting the personal information of everyone who visits or registers an account on our platform at https://yy4d.cam. This Privacy Policy explains what data we collect, why we collect it, how we process and store it, and what rights you have regarding your information.

By accessing yy4d and creating a player account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. This Policy applies to all yy4d products and services including our web platform, mobile site, customer support channels, and all associated communications.

yy4d serves an audience composed primarily of residents of Indonesia. We recognize that Indonesian players may interact with our platform through a variety of local banking channels — including BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, and Bank Permata — and local e-wallets such as OVO, DANA, GoPay, and ShopeePay. The handling of payment-related personal data therefore forms a significant part of our data processing activities, and we take that responsibility seriously.

2. Definitions

Throughout this Privacy Policy the following terms carry the meanings set out below:

• "Personal Data" — any information that can directly or indirectly identify you as a natural person, including your name, email address, phone number, date of birth, national identity number, bank account number, IP address, and device identifiers.
• "Processing" — any operation performed on Personal Data, whether automated or manual, including collection, recording, storage, retrieval, use, disclosure, erasure, or destruction.
• "Data Controller" — yy4d, being the entity that determines the purposes and means of processing your Personal Data.
• "Data Processor" — a third-party service provider that processes Personal Data on behalf of yy4d under a binding contractual obligation.
• "Player" or "You" — any individual who accesses the yy4d platform, registers a player account, or interacts with yy4d services.
• "KYC" — Know Your Customer verification; the identity-verification process required before certain account actions including withdrawals above specified thresholds.
• "Cookies" — small data files placed on your device by our platform to store session information and preferences.
• "Platform" — the yy4d gaming website, mobile site, and all associated digital properties operated under the yy4d brand.

3. Information We Collect

yy4d collects only the minimum personal data necessary to deliver our services, comply with legal obligations, and maintain account security. The categories of data we may collect are set out in the table below.

Category	Examples	Purpose
Identity Data	Full legal name, date of birth, nationality, Indonesian e-KTP or passport number	Account registration; KYC verification; age confirmation (21+ requirement)
Contact Data	Email address, mobile phone number, residential address (city, province, postal code)	Account communications; deposit/withdrawal notifications; security alerts; customer support
Financial Data	Bank account number and bank name (BCA, BRI, BNI, Mandiri, etc.), e-wallet identifiers (OVO, DANA, GoPay), deposit and withdrawal amounts in IDR	Processing transactions; fraud prevention; anti-money-laundering compliance
Technical Data	IP address, browser type and version, device type and operating system, session timestamps, geolocation data	Security monitoring; fraud detection; platform optimization; geographic restriction enforcement
Gameplay Data	Game history, wager amounts, bet types (including football markets, togel lottery selections, live casino bets), win/loss records, bonus usage	Dispute resolution; responsible gaming monitoring; bonus management; regulatory reporting
Communications Data	Live chat transcripts, email correspondence, WhatsApp and Telegram support conversations, survey responses	Customer support; service quality monitoring; training and quality assurance
Marketing Preferences	Communication opt-in/opt-out status, preferred contact channel, promotional code usage	Delivering relevant promotions and bonus offers subject to consent

4. How We Collect Your Data

4.1 Data You Provide Directly

We collect data you voluntarily submit through account registration forms, KYC document uploads, deposit and withdrawal requests, customer support interactions via live chat, WhatsApp, Telegram, or email, and any surveys or feedback mechanisms you choose to complete.

4.2 Data Collected Automatically

When you visit or interact with the yy4d platform, our servers and analytics tools automatically record technical data including your IP address, browser fingerprint, device identifiers, page views, click-paths, session duration, and gameplay activity. This data is collected using server logs, first-party cookies, and similar technologies.

4.3 Data from Third Parties

We may receive data about you from third-party payment processors when you deposit or withdraw funds, from game software providers (such as Pragmatic Play, Evolution Gaming, and Microgaming) in relation to your gaming session data, from identity verification partners during KYC checks, and from fraud-detection services that cross-reference transaction patterns.

5. Purposes of Processing

yy4d processes your Personal Data for the following specific, explicit, and legitimate purposes:

1. Account Management: Creating, maintaining, securing, and closing your player account; communicating critical account updates.
2. Transaction Processing: Receiving IDR deposits from Indonesian bank accounts and e-wallets; executing withdrawal requests; detecting and preventing payment fraud.
3. Identity Verification (KYC): Confirming your identity, age (21+ minimum), and residential address to satisfy anti-money-laundering and responsible gaming obligations.
4. Service Delivery: Providing access to slot games, live casino, sports betting markets, togel (lottery) draws, and all other yy4d gaming services.
5. Security & Fraud Prevention: Detecting unusual login patterns, monitorin g suspicious betting activity, preventing account takeovers, and investigating any reported breaches.
6. Responsible Gaming: Monitoring gameplay patterns to identify potential problem gambling behaviors; enforcing self-exclusion requests and deposit limits; ensuring compliance with our 21+ age policy.
7. Legal Compliance: Meeting record-keeping obligations, responding to lawful requests from regulatory authorities, and preserving evidence for dispute resolution.
8. Customer Support: Responding to queries, resolving complaints, and improving our support processes based on interaction history.
9. Marketing Communications: Sending bonus offers, promotional campaigns, and seasonal promotions (such as those tied to Idul Fitri, Ramadhan, or major sporting events like the AFF Championship) to players who have opted in to receive such communications.
10. Platform Improvement: Analyzing aggregated usage data to optimize game performance, payment processing speed, and overall user experience.

6. Legal Basis for Processing

yy4d processes your Personal Data on the following legal grounds, depending on the specific purpose of the processing activity:

• Contractual Necessity: Processing required to perform the agreement between you and yy4d — including account registration, transaction processing, and service delivery.
• Legal Obligation: Processing necessary to comply with applicable laws and regulations, including anti-money-laundering obligations and age verification requirements.
• Legitimate Interests: Processing carried out to pursue our legitimate interests in fraud prevention, platform security, and service improvement, provided those interests are not overridden by your rights and interests.
• Consent: Processing based on your freely given, specific, informed consent — primarily for optional marketing communications. You may withdraw this consent at any time by contacting customer support or updating your account communication preferences.

7. Disclosure to Third Parties

7.1 Service Providers

yy4d shares Personal Data with carefully selected third-party processors who provide services essential to platform operations. These include payment gateway providers that handle IDR transactions with Indonesian banks and e-wallets; game software studios such as Pragmatic Play, Evolution Gaming, Microgaming, PG Soft, and Spribe; identity verification and KYC technology partners; cloud hosting and content-delivery infrastructure providers; and customer support software platforms. All processors are bound by data processing agreements that restrict them from using your data for any purpose beyond the specific service they provide to yy4d.

7.2 Legal and Regulatory Disclosures

We may disclose your Personal Data to law enforcement agencies, regulatory bodies, or courts when required to do so by applicable law, valid legal process, or court order. We may also disclose data when we believe, in good faith, that disclosure is necessary to protect the rights, property, or safety of yy4d, our players, or the public.

7.3 Business Transfers

In the event of a merger, acquisition, asset sale, or other corporate restructuring involving yy4d, your Personal Data may be transferred to the successor entity as part of that transaction. We will provide notice before your Personal Data is transferred to a different data controller and becomes subject to a different privacy policy.

7.4 No Sale of Data

yy4d does not sell, rent, or trade your Personal Data to third parties for their own independent marketing or commercial purposes. Any sharing of data with third parties is strictly limited to the service-delivery and legal scenarios described in this section.

8. Cookies and Tracking Technologies

8.1 What We Use

yy4d uses first-party cookies and similar browser-based storage technologies to deliver and improve our services. We do not load third-party advertising cookies or behavioral tracking pixels from unrelated advertising networks.

Cookie Type	Purpose	Duration
Essential	Maintain your login session, store language preference, enable secure account navigation	Session or up to 30 days
Functional	Remember your game lobby preferences, last-visited game category, and display settings	Up to 90 days
Analytics	Aggregate, anonymized data on page performance and navigation patterns to guide platform improvements	Up to 12 months
Security	Detect and prevent fraudulent login attempts and suspicious session behavior	Session

8.2 Managing Cookies

You can control cookie settings through your browser's privacy or settings menu. Disabling essential cookies will impair your ability to log in and use core platform features. Disabling functional or analytics cookies will not prevent you from using the platform but may reduce personalization and game-loading performance.

9. Data Retention

yy4d retains your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations. Our standard retention periods are as follows:

• Active account data — retained for the lifetime of your account plus five (5) years following account closure, to satisfy financial record-keeping and dispute resolution obligations.
• Transaction records — retained for a minimum of five (5) years from the date of each transaction, in line with standard anti-money-laundering record-keeping requirements.
• KYC documents — retained for five (5) years following the end of the business relationship, then securely deleted.
• Customer support communications — retained for two (2) years from the date of the most recent interaction.
• Marketing consent records — retained until consent is withdrawn, plus three (3) years thereafter to evidence compliance.
• Technical logs (IP, session data) — retained for up to twelve (12) months for security and fraud investigation purposes, then purged.

When Personal Data is no longer required, yy4d will securely delete or anonymize it so that it can no longer be associated with any individual.

10. Security Measures

yy4d implements a layered set of technical and organizational security measures to protect your Personal Data against unauthorized access, alteration, disclosure, or destruction:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted using industry-standard Transport Layer Security, identical to the encryption used by major international banks.
• Encrypted Data Storage: Sensitive fields including passwords, national ID numbers, and bank account details are stored using strong hashing and encryption algorithms. Plaintext storage of sensitive credentials is strictly prohibited.
• Access Controls: Access to production systems and player data is restricted to authorized yy4d personnel on a need-to-know basis, enforced through multi-factor authentication and role-based access controls.
• Intrusion Detection: Automated monitoring systems scan for unusual access patterns, brute-force attempts, and SQL injection attacks in real time, triggering alerts and automatic blocks where threats are identified.
• Regular Security Audits: Independent third-party penetration tests and vulnerability assessments are conducted periodically to identify and remediate security weaknesses before they can be exploited.
• Incident Response: yy4d maintains a documented data breach response plan. In the event of a confirmed breach affecting your Personal Data, we will notify affected players promptly and take all reasonable steps to contain the incident and prevent recurrence.

While we apply rigorous security standards, no online platform can guarantee absolute security. You play an important role in protecting your own account by using a strong, unique password, enabling any available two-factor authentication, and immediately reporting suspicious activity to our support team.

11. Your Privacy Rights

As a yy4d player, you have the following rights in relation to your Personal Data. To exercise any of these rights, please contact our customer support team through live chat, WhatsApp, Telegram, or email at [email protected]. We will respond to verified requests within thirty (30) days.

• Right of Access: You may request a copy of the Personal Data we hold about you, along with information about how it is being processed.
• Right to Rectification: If any of your Personal Data is inaccurate or incomplete, you may request that we correct or update it. You may also update basic contact information directly within your account settings.
• Right to Erasure: You may request deletion of your Personal Data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations. Note that we cannot erase data we are required to retain by law, such as transaction records.
• Right to Restrict Processing: You may request that we restrict processing of your data in certain circumstances, such as while a dispute about data accuracy is being resolved.
• Right to Data Portability: Where processing is based on your consent or on a contractual necessity, you may request that we provide your Personal Data in a structured, commonly used, machine-readable format.
• Right to Object: You may object to processing based on legitimate interests, particularly where processing relates to direct marketing. You may opt out of marketing communications at any time through your account preferences or by contacting support.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal.

12. Protection of Minors

yy4d strictly prohibits access by persons under twenty-one (21) years of age. Our platform is not directed at, and does not knowingly collect Personal Data from, individuals under 21. Age verification is a mandatory component of our account registration and KYC processes.

If we become aware that Personal Data has been collected from a person under the minimum age requirement, we will immediately suspend the relevant account, void all associated wagers and bonuses, return any genuine deposits, and permanently delete all Personal Data belonging to that individual. If you believe a minor has registered an account on yy4d, please contact our support team immediately.

13. International Data Transfers

yy4d operates an internationally distributed infrastructure. Your Personal Data may therefore be transferred to and processed on servers located outside Indonesia. Whenever such transfers occur, yy4d ensures that appropriate safeguards are in place to protect your data to a standard at least equivalent to the protections described in this Privacy Policy. Safeguards include contractual data protection clauses in all agreements with international processors and the selection of processors domiciled in jurisdictions with recognized data protection standards.

14. Changes to This Privacy Policy

yy4d reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable laws, or platform features. Material changes will be communicated to registered players via email or via a prominent notice on the platform at least fourteen (14) days before the updated policy takes effect. The "Last Reviewed" date at the top of this page indicates when the policy was most recently revised.

Your continued use of yy4d services after the effective date of a revised Privacy Policy constitutes your acceptance of the changes. If you do not agree with the updated policy, you must stop using our services and may request account closure by contacting customer support.

15. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your Personal Data, please reach out to the yy4d Data Protection team through any of the following channels:

• Live Chat: Available 24/7 directly on the yy4d platform
• WhatsApp & Telegram: Contact details available after login in the Help Center section
• Email: [email protected] (plain text — not a clickable link)

Our customer support team operates around the clock and includes native Indonesian-speaking agents available across Western Indonesia Time (WIB, UTC+7), Central Indonesia Time (WITA, UTC+8), and Eastern Indonesia Time (WIT, UTC+9) zones. We aim to acknowledge all privacy-related inquiries within 48 hours and resolve them within 30 days.